Privacy Policy
At Brit Diamond Limited ("we", "our", "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.britdiamond.co.uk] (the "Site") or interact with us.
Information We Collect
-
Personal Information: When you place an order, sign up for our newsletter, or contact us, we collect information such as your name, address, email, phone number, and payment details.
-
Technical Information: We collect data about your device and browsing behaviour via cookies and analytics tools.
-
Marketing Preferences: If you opt in, we collect information on your preferences to send you relevant offers.
How We Use Your Information
-
To process and fulfill your orders
-
To provide customer support
-
To send marketing emails and newsletters (only if you consent)
-
To monitor website performance using Google Analytics
-
To deliver tailored ads using Facebook Pixel
Sharing Your Information
We value your privacy and do not sell your personal data. However, to fulfill your order and provide the best experience, we may share your information with trusted third-party partners. These partners include services for order fulfillment, payment processing (such as Shopify Payments, Klarna, PayPal), and marketing (including Facebook, Google). Rest assured, all of our third-party partners are GDPR compliant and are committed to protecting your data in accordance with relevant data protection laws. We only share the necessary information to complete transactions or enhance your shopping experience.
Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
-
Access: You have the right to request a copy of the personal data we hold about you.
-
Correction: You have the right to request the correction of any inaccurate or incomplete data.
-
Deletion: You have the right to request the deletion of your personal data, subject to certain legal conditions.
-
Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.
To exercise any of these rights, or if you have any questions regarding your personal data, please contact us at info@britdiamond.co.uk.
Data Retention
We retain your data only as long as necessary to fulfill your orders and comply with legal obligations.
Security
We use Shopify’s secure payment gateways and follow best practices to protect your data.
Legal Jurisdiction
All data matters and disputes are governed by UK law.
Updates to This Policy
We may update this Privacy Policy periodically. Please check this page for updates.
Contact Us
For any privacy-related queries, contact us at:
Brit Diamond Limited
Gigg Ln, Bury, BL9 9HR, England, United Kingdom
Email: info@britdiamond.co.uk
Phone: +44 777 798 0881